Frequently Asked
Owners, agents and homeowners ask us these.
A reference for prospective clients. For questions specific to your building or situation, a short phone call is usually the fastest way to get a clear answer.
Services & scope
What we do.
Six categories of question we hear most often when prospective clients are mapping work to the right service.
What services do you specialize in?
Lead-based paint inspections (XRF and paint-chip), dust-wipe sampling, lead abatement, mold assessment and remediation, indoor air quality testing, environmental consulting (Phase I ESAs and expert advisory), and HPD / DOH compliance and violation resolution.
What property types do you serve?
Residential (single-family, brownstone, co-op, condo), multifamily rental and affordable housing portfolios, commercial (office, retail, hospitality), and institutional (school, healthcare, places of worship, museum).
Can you handle a multi-building portfolio?
Yes. We run portfolio-wide inspection programs for owners and managing agents. Pricing is per-unit with volume terms; reporting is consolidated at the portfolio level for the principal.
Are you both an assessor and a contractor?
Yes. NYS-licensed on both sides. When a project requires independence, we observe Article 32 separation in writing and bring in a partner assessor or contractor for the other side.
Credentials & compliance
Licenses, insurance, and what backs the report.
Everything required to file with HPD, DOH, EPA, or to defend a report under scrutiny.
Are your inspectors licensed and certified?
Yes. Envirex holds EPA Lead-Safe firm certification, NYS DOH mold assessor and remediation contractor licenses, and NYC DOB HIC registration. All field staff are OSHA 10/30 trained. Certificates of insurance and W-9 on request.
What laboratories do you use?
AIHA-LAP and NVLAP-accredited laboratories for lead, mold and IAQ analysis. Chain-of-custody is maintained from sampling through report delivery.
What insurance does Envirex carry?
General liability, contractor's pollution liability, professional liability (errors & omissions) and workers compensation. Certificates of insurance issued naming additional insureds as required.
Will your reports stand up in court?
Our reports are designed to be defensible. Calibration logs, photographic record, chain-of-custody, and lab accreditation are documented in every package. Senior staff serve as expert witnesses on litigation engagements.
Scheduling & turnaround
How fast we move.
Reports follow inspections in 24–48 hours. Lab-dependent reports run to the lab's turnaround.
How long does an inspection take?
Most single-unit inspections take 1–2 hours, depending on size and scope. Multi-unit and whole-building surveys are staffed across a day or several days as needed.
When do I get the report?
Inspection reports are delivered in 24–48 hours after the field work. Lab-dependent reports (e.g. mold air sampling) follow the lab turnaround — typically 3–5 business days, with expedited options.
Do you work weekends or evenings?
Yes — by appointment. Many of our occupied-property and commercial engagements are scheduled outside business hours to minimize disruption.
Pricing
How quotes work.
Fixed-fee, line-itemed by scope. No surprise change orders.
How do you price?
Most engagements are quoted fixed-fee, line-itemed by scope. Hourly billing only applies to expert-witness, on-site oversight and litigation support. Lab fees are not marked up.
Can you provide a written estimate?
Yes, always. We do not perform billable work without a signed written quote from the client.
Get started
Ready to schedule an inspection or quote a project?
Tell us about your property and what you need. We'll return a clear, written quote — no obligation, no pressure.